Support
CPM Consultative Support Services provide reliable and authoritative product support for businesses using the Oracle-Primavera P6 EPPM suite. This new service gives customers a central point of contact when dealing with functional or technical problems and is provided by certified Oracle-Primavera P6 consultants.
As well as providing support for both end-users and system administrators, Consultative Support Services also allows customers to request ad-hoc training sessions as required. Often delivered by phone or virtual web conference, these sessions can be used to deliver quick and focused training on-demand.
Product Support for the End-User
- Answers and help for any level of user, from the occasional end-user to system administrators.
Technical Support
- Application installation
- Database & server management
Training
- Ad-hoc 1-to-1 training via phone or web to cover any area of the product, as required.
For additional information or to activate your CSS account, please contact Leanne Messina:
Email: support@cpmsolutions.ca
Phone: 604.294.1577 ext. 110
*Note: CPM Solutions Ltd. does not provide Support on behalf of Oracle Corporation. If you have purchased your software license(s) through us and have valid a Maintenenance and Support contract, please submit a Service Request at https://support.oracle.com.
